Eligible rewards are paid out by the apartment community, not Rentgrata, and are typically done so 30 to 90 days following the new resident's move-in date.
Your apartment community may pay out rewards using one of the following methods:
- Rent credit/concession
- Gift Card
- Community reward program points
The method of payment for rewards earned on Rentgrata is at the discretion of your community's property manager. Please be aware that reward restrictions may apply, and that you should contact the property's management team if you have questions or concerns about your rewards.